Frequently Asked Questions (FAQs)

We have taken the time to put together a list of the most popular frequently asked questions (FAQs). These are the questions which generally crop up when trying to determine whether or not someone has a mis-sold pension

What if I have any questions?

A – All the contact telephone numbers will be in the pack that we send you. If one of our consultants cannot answer your question, it will be escalated to one of our enquiry specialists to deal with.

How do I receive my compensation?

A – The compensation will be paid to you directly following the deduction of our fees

How long does the process take?

A – It all depends on how complicated the specific case is. Each case is different and in most cases takes between 4-6 months, however, some can be longer.

Can I make an enquiry myself?

A – Yes

What if you don’t succeed with the enquiry?

A – You don’t pay anything

What happens next after I have completed the enquiry form?

A – Once you have completed the simple enquiry form on this site, we will contact you within 24 hours. We take some further details and send you some information. Please read the T&Cs before signing and returning in order to start the process.

What is a SIPP?

A – The Self Invested Personal Pension, also known as a SIPP, is a personal pension scheme approved by the UK government. SIPPs act as ‘wrappers’ and allow investors to group multiple investments and products in order to grow their pension fund. In some cases a financial advisor or unregulated broker, have sold investments, using the SIPP, without going into detail about the potential risk and sometimes losing money.

Am I a sophisticated investor?

A – The FCA rulebook defines a sophisticated investor as:

  • Having been a member of a business angel organisation?
  • Having had more than one investment in an unlisted company?
  • Having worked in the private equity sector?
  • Having been a director of a company with a turnover of £1m or more?
  • Having earned at least £100,000 a year or have £250,000 in assets, not including your home.

Were you in one of these categories? If not, you probably weren’t a sophisticated investor.

How do I know if I am eligible to enquire?

A – Complete the form on this website, we will call you back within 24 hours and discuss your individual circumstances.

FAQs - Frequently Asked Questions

Disclaimer - Mis-Sold Pension provides marketing for Security & Wealth, who are regulated by the Claims Management Regulator in respect of regulated claims management activities, We have the necessary authorisations to conduct claims on your behalf.


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